Cetco Salesforce.com Customization
Requirements: CyanGate met with Cento to develop a customization for S-Drive and Salesforce.com to fit Cento's needs. CyanGate enhanced the S-Drive Email-to-Case standalone application to include hyperlinks to the S-Drive attachments in the email text body.
Results: CyanGate successfully delivered the desired enhancement for Cento. Also, CyanGate added a new feature to S-Drive Attachments relatedlist. The feature allowed a user to copy and attach one or more files that are already stored in S-Drive folders to standard or custom Salesforce.com objects.