Through the use of different channels and routing settings,...
Imagine you are hired as a Customer Success Manager at a computer...
With Queue-based routing, agents frequently log into queues to...
When Salesforce introduced Live Agent as a native tool back in 2012,...
Last week, Dreamforce was in full swing. From Sustainable Development...
CyanGate, a professional services and solutions firm specialized in...
CINCINNATI, Ohio, December 4, 2018 / — CyanGate, a...
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CyanGate is happy to announce its latest release of the S-Drive App...
CyanGate is happy to announce the latest version of its Saleforce.com...
Mobile marketing has become more important than it ever was....
